Get started

Letter Order offers sections designed for information management, to start using the application we will know: "create account", login, "upload documents", and "my profile".

Create account

To start using Letter Order, you need to create an account, and to do so, you must first determine what type of user you will be. If you are in this section, it means that you are interested in creating an "student" account as mentioned on the main login page of the app. 

How to create an account 

After downloading and installing the app. When you open the app, you will see the option image.png this will be your user type.


  1. Choose the user "student"
  2. Tap  image.png
  3. You must fill  your personal information.
    • What's your name?
    • Birth date
    • School grade
    • Your e-mail
    • Create a password and confirm it 

      image.png

  4. Accept the terms for the creation of your account

    image.png

  5. Tap the button image.png, if all the data are correct your account creation as an interventionist will be accepted. The legend "Your account has been created" confirms that your account has been created.
  6. Tap image.png and you will now be able to login.

Log in

Once you have created your account as an interventionist, we will log in with the email and password that we previously added when we created our account. If you do not have an account yet, create it. 

Log in

  1. Tap image.png 

     

  2. Enter your previously registered email email-fill.png name-example@example.com
  3. Enter the password you have created password-fill.png  (write it down somewhere or save it in a password manager for your convenience).
    image.png
  4. Tap  Checkbox-remember-me.png if you want your account to be remembered when you log into the application and be easily accessible.
  5. Tap on login-button.png.
    Now you can start using your account.

    image.png



Log out

  1. Tap on the top right icon with three vertical dots  More vert.png wich is next to the notifications icon Notifications-active.png.
  2.  A menu will be displayed, in which you must tap  logout.png
  3. In the pop up you have to tap "Yes" if you want to continue or "Cancel" if don't.popup yes-cancel.png

Password recovery

If you have forgotten your password...

  1. Go to your login 

    image.png


  2. Tap  Forgot password_option.png
  3. On the screen that appears, enter your email address email-fill.png again.
  4. Tapsend-it-button.png
  5. A link to securely reset your password will be sent to your registered email address.
  6. Once your password has been reset, you will be able to log in to your interventionist account.