# Get started You will find all the information you need to start using the app and oversee your child's intervention services with the touch of a button. # Create account To start using Letter Order, you need to create an account, and the first step is to determine what type of user you are. If you are in this section, it means that you are interested in creating a "Parent" account to keep track of your child's progress. --- #### **How to create an account** After downloading and installing the app. When you open the app, you will see the option [![PARENT-_ACCOUNT.png](https://docs.letterorder.com/uploads/images/gallery/2023-04/scaled-1680-/parent-account.png)](https://docs.letterorder.com/uploads/images/gallery/2023-04/parent-account.png) this will be your user type. 1. Tap [![PARENT-_ACCOUNT.png](https://docs.letterorder.com/uploads/images/gallery/2023-04/scaled-1680-/parent-account.png)](https://docs.letterorder.com/uploads/images/gallery/2023-04/parent-account.png) user option 2. Tap [![create account parents.png](https://docs.letterorder.com/uploads/images/gallery/2023-04/scaled-1680-/create-account-parents.png)](https://docs.letterorder.com/uploads/images/gallery/2023-04/create-account-parents.png) 3. On the pop-up screen you will be asked to fill in your information. - Full name - Email - Password 4. Accept the terms for the creation of your account [![legend_terms_conditions.png](https://docs.letterorder.com/uploads/images/gallery/2023-03/scaled-1680-/legend-terms-conditions.png)](https://docs.letterorder.com/uploads/images/gallery/2023-03/legend-terms-conditions.png) 5. Tap the button [![create-it-button.png](https://docs.letterorder.com/uploads/images/gallery/2023-03/scaled-1680-/gLfcreate-it-button.png)](https://docs.letterorder.com/uploads/images/gallery/2023-03/gLfcreate-it-button.png), if all the data are correct your account creation as parent will be accepted. The legend *"Your account has been created"* confirms that your account has been created, tap [![ok_button_account_creation.png](https://docs.letterorder.com/uploads/images/gallery/2023-03/scaled-1680-/ok-button-account-creation.png)](https://docs.letterorder.com/uploads/images/gallery/2023-03/ok-button-account-creation.png) and you will now be able to login. # Login Once you have created your account as an interventionist, we will log in with the email and password that we previously added when we created our account. If you do not have an account yet,[ create it.](https://docs.letterorder.com/books/parents/page/create-account) --- ##### **Login** 1. Select interventionist user [![PARENT-_ACCOUNT.png](https://docs.letterorder.com/uploads/images/gallery/2023-04/scaled-1680-/parent-account.png)](https://docs.letterorder.com/uploads/images/gallery/2023-04/parent-account.png) 2. Enter your previously registered email [![email-fill.png](https://docs.letterorder.com/uploads/images/gallery/2023-03/scaled-1680-/email-fill.png)](https://docs.letterorder.com/uploads/images/gallery/2023-03/email-fill.png) 3. Enter the password you have created [![password-fill.png](https://docs.letterorder.com/uploads/images/gallery/2023-03/scaled-1680-/password-fill.png) ](https://docs.letterorder.com/uploads/images/gallery/2023-03/password-fill.png)(write it down somewhere or save it in a password manager for your convenience). 4. Tap [![Checkbox-remember-me.png](https://docs.letterorder.com/uploads/images/gallery/2023-03/scaled-1680-/checkbox-remember-me.png)](https://docs.letterorder.com/uploads/images/gallery/2023-03/checkbox-remember-me.png) if you want your account to be remembered when you log into the app and be easily accessible. 5. Tap [![login-button.png](https://docs.letterorder.com/uploads/images/gallery/2023-03/scaled-1680-/login-button.png). ](https://docs.letterorder.com/uploads/images/gallery/2023-03/login-button.png)Now you can start using your account. # Log out 1. Tap the top right icon with three vertical dots [![More vert.png](https://docs.letterorder.com/uploads/images/gallery/2023-03/scaled-1680-/more-vert.png)](https://docs.letterorder.com/uploads/images/gallery/2023-03/more-vert.png) wich is next to the notifications icon [![Notifications-active.png](https://docs.letterorder.com/uploads/images/gallery/2023-03/scaled-1680-/notifications-active.png)](https://docs.letterorder.com/uploads/images/gallery/2023-03/notifications-active.png). 2. A menu will be displayed, in which you must select [![logout.png](https://docs.letterorder.com/uploads/images/gallery/2023-04/scaled-1680-/sIvlogout.png)](https://docs.letterorder.com/uploads/images/gallery/2023-04/sIvlogout.png) 3. In the pop up you have to tap "Yes" if you want to continue or "Cancel" if don't.[![popup yes-cancel.png](https://docs.letterorder.com/uploads/images/gallery/2023-04/scaled-1680-/popup-yes-cancel.png)](https://docs.letterorder.com/uploads/images/gallery/2023-04/popup-yes-cancel.png) # Password recovery ##### **If you have forgotten your password...** 1. Go to your login 2. Tap [![Forgot password_option.png](https://docs.letterorder.com/uploads/images/gallery/2023-03/scaled-1680-/forgot-password-option.png)](https://docs.letterorder.com/uploads/images/gallery/2023-03/forgot-password-option.png) 3. On the screen that appears, enter your email address [![email-fill.png](https://docs.letterorder.com/uploads/images/gallery/2023-03/scaled-1680-/email-fill.png) ](https://docs.letterorder.com/uploads/images/gallery/2023-03/email-fill.png)again. 4. Tap [![send-it-button.png](https://docs.letterorder.com/uploads/images/gallery/2023-03/scaled-1680-/send-it-button.png)](https://docs.letterorder.com/uploads/images/gallery/2023-03/send-it-button.png) 5. A link to securely reset your password will be sent to your registered email address. 6. Once your password has been reset, you will be able to[ login ](https://docs.letterorder.com/books/parents/page/login)to your parent account.