Get started

You will find all the information you need to start using the app and oversee your child's intervention services with the touch of a button.

Create account

To start using Letter Order, you need to create an account, and the first step is to determine what type of user you are. If you are in this section, it means that you are interested in creating a "Parent" account to keep track of your child's progress.

How to create an account

After downloading and installing the app. When you open the app, you will see the option PARENT-_ACCOUNT.png this will be your user type.

  1. Tap PARENT-_ACCOUNT.png user option
  2. Tap create account parents.png
  3. On the pop-up screen you will be asked to fill in your information.
    • Full name
    • Email
    • Password
  4. Accept the terms for the creation of your account legend_terms_conditions.png
  5. Tap the button create-it-button.png, if all the data are correct your account creation as parent will be accepted. The legend "Your account has been created" confirms that your account has been created,  tap ok_button_account_creation.png and you will now be able to login.

Login

Once you have created your account as an interventionist, we will log in with the email and password that we previously added when we created our account. If you do not have an account yet, create it.

Login
  1. Select interventionist user PARENT-_ACCOUNT.png
  2. Enter your previously registered email email-fill.png name-example@example.com
  3. Enter the password you have created password-fill.png  (write it down somewhere or save it in a password manager for your convenience).
  4. Tap   Checkbox-remember-me.png if you want your account to be remembered when you log into the app and be easily accessible.
  5. Tap login-button.png. Now you can start using your account.

Log out

  1. Tap the top right icon with three vertical dots  More vert.png wich is next to the notifications icon Notifications-active.png.
  2.  A menu will be displayed, in which you must select  logout.png
  3. In the pop up you have to tap "Yes" if you want to continue or "Cancel" if don't.popup yes-cancel.png

Password recovery

If you have forgotten your password...
  1. Go to your login 
  2. Tap   Forgot password_option.png
  3. On the screen that appears, enter your email address email-fill.png again.
  4. Tap send-it-button.png
  5. A link to securely reset your password will be sent to your registered email address.
  6. Once your password has been reset, you will be able to login to your parent account.